Lucky testers for the Cadum Deodrant revealed!

Dear Members,

Please see the lucky testers for the Cadum Deodorant here:

Cadum_Deo

Congratulations to the testers and we hope you enjoy the products once they are delivered to your home.

Sincerely,

Toluna Team

Show your Toluna creativity, and win 15,000 points in #TolunaGO

Hello members,

Wherever you’re headed, don’t forget to take Toluna with you! And while you’re at it, you could be the winner of our new Instagram and Twitter photo contest: #TolunaGO! As always, there will be two winners who take home 15,000 points each – one selected from Instagram and the other selected from Twitter.

Instagram Toluna Transportation_ENTo enter, simply:

  • Follow @Tolunaon Instagram
  • Show us how you get around: your bus stop, car, bike, tram, train, metro stop, you name it! If you have already posted the photo on Instagram, you must re-post the photo
  • Tag your picture with the hashtag #TolunaGO
  • On both Twitter and Instagram, you must follow @Toluna on to be eligible

This contest is Instagram & Twitter Exclusive. You must post your photo between March 2 and March 31 to participate.

And we’re proud to announce the February Instagram contest winners of #LoveToluna: @favolazione from the Instagram entries, and @letizia_ruggeri who entered via Twitter.

They will each be winning 15,000 points. Congratulations!

Instagram winner:instagram winner

Twitter winner:

twitter winner

Best of luck to those entering #TolunaGO! We look forward to seeing your entries.

See you soon on the site, Instagram or Twitter,

The Toluna Team

*Promotion Rules: Winners will be selected at random by April 5 2015 at 5pm EST and must follow directions of the contest. The member must have a Toluna.com account or be willing to create an account to receive the points.  Points will be awarded to winners within 5 days after the contest has ended and will be uploaded directly to user’s accounts.  The winner will be notified on their Instagram or Twitter entry that they have won. Posts must not contain any language that is obscene, insulting, threatening, abusive, harassing, defamatory, libelous, untrue, misleading or invasive of someone else’s privacy. Toluna reserves the right to review all posts for content, and withhold bonus points from any user violating the rules mentioned above

Lucky testers for the L’Oréal Color Infaillible revealed!

Dear Members,

Please see the lucky testers for the ‘L’Oréal Color Infaillible” here:

Loreal_Color-Infaillible

Congratulations to the testers and we hope you enjoy the products once they are delivered to your home.

Sincerely,

Toluna Team

February 2015 Webinar Q&A

Hello members,

medium_4273168957

Thank you to those members who attended our webinar on Wednesday, February 18th. As promised, I have answered all of your questions here. If you missed this one, don’t worry! We’re holding another on March 25th. Register here and earn 750 points for your attendance.

Technical

  1. Should I contact the Tech Dept. if I have questions regarding a mobile problem with the mobile app?
    1. Yes, you can always contact us at feedback@toluna.com or at the contact form at the bottom of Toluna.com
  2. Why won’t Toluna let me vote on Quick votes UK? I was born in the UK!
    1. There may not be any QuickVotes available at this time, or you may be experiencing a compatibility issue with your internet browser. Please feel free to contact our help desk and provide screenshots if necessary so we can help correct the issue for you.
  3. I prefer using my iPad, but the surveys and Toluna content seems tailored to a desktop or laptop. It there any thought about changing this?
    1. We are working to further optimize the Toluna website to be viewed on a tablet or mobile device, however, we recommend downloading our app, available in the App store and Google Play store to get the most out of Toluna from your devices.
  4. I have lost a lot of points over the past two years – the first I didn’t know. I check at least monthly the points section and never saw the points to be lost and then one day, they were gone. Any advice?
    1. We advise you to check either bi-weekly, or weekly to see if you have a notification in your points section to let you know of points that are expiring. They will show up 2-3 weeks before expiration.

Content & Social Media

  1. Can you explain more about the Battles?
    1. Click here to learn more about battles, topics, polls, and thumb its.
  2. Do we get points for participating in other people’s [content]?
    1. We currently do not offer points for members to participate in other member’s content, but you do receive points for participating in Toluna Sponsored content.
  3. What is the monitor bonus for?Also how can you tell if your content has been ranked up? Thank you
    1. For more on content bonuses, read our blog post here. Content bonuses can be found in the “points” section on Toluna.com, and are labeled as “Bonus for content.”
  4. Can you show the links again please?
    1. “BLOG: ukblog.toluna.com
      FACEBOOK: Facebook.com/toluna
      TWITTER: Twitter.com/toluna
      INSTAGRAM: Instagram.com/toluna
      TOLUNA: uk.toluna.com/people/tolunateam
      GOOGLE PLUS:https://plus.google.com/u/0/+toluna/posts”
  5. Where would I find the anagram and recipe contests?
    1. Follow the social media links provided above, and at the bottom of all Toluna pages to follow us, and participate in our exclusive contests and puzzles.
  6. How do you enter contests on instagram or twitter google+ if your user name is different?
    1. Contests on our social media pages require you to place your username in the comments section, along with your answer so that we can reward you.

Rewards & Gifties

  1. How can you redeem points for checks?
    1. Checks are available to US members in the Rewards Center. Currently, you need a balance of 75,000 points to request a $25 check. At this time, we do not offer check payments in Canada.
  2. How do you find out if you are a winner. Do we check the winners section below the rewards or do you also email the winners as well?
    1. All winners for Gifties and Sweepstakes are notified via email. If you win a contest, such as Member of the Week, you can find this out by visiting our blog and by checking your notifications (the globe icon) when you login.
  3. What’s the minimum points I should have before I can receive rewards?
    1. Rewards are available for as little as 100 points for Gifties, up to 150,000 points for different gift cards. Visit the Rewards Center to view all of the possible rewards, listed from least to most expensive.
  4. Will you be offering a wider variety of gift cards for redemption? The selection is somewhat limited.
    1. We are always working on adding new rewards to our current selection. Currently, we have over 30 options available in the US, and just added GameStop and Hulu Plus this month. For our Canadian members, growth has been a little slow, but happily, we’ve just begun working with a new vendor, and will be adding many new brands in the coming months!
  5. How do the Gifties work? I thought they were items that you can actually purchase
    1. Gifties acts as a lottery or raffle, wherein you redeem a small number of points for the chance to win a real item. Winners are chosen at random by a computer algorithm, and odds of winning vary based on the total number of entries received. While we cannot provide exact odds of winning, we can say that while some members have not won yet, others have won 2, 3 or even 4 times! On average, we have between 30 – 50 winners from the US and Canada every month, you can view all of our Gifties and Sweepstakes winners by scrolling to the bottom of the Rewards Center.
  6. How long does a Giftie stay available? I am trying to save for a large point option and hope that it doesn’t get removed before I earn enough points.
    1. Some Gifites are available for a year or more; our holiday Gifites are usually available for 2-3 weeks at a time. We always announce limited edition and holiday Gifties on our blog. In addtion, if we are removing certain Gifties products from our site, we will notify you on our blog as well.

Surveys

  1. I am very seldom selected for surveys. Is there any way to increase my chances of getting selected?
    1. If you complete all of your “profile surveys’ that will help us to better match you to available opportunities. Please visit this link to fill out your Profile Surveys: https://uk.toluna.com/interestsurveys
  2. Why are most invitations to surveys only displayed on Toluna’s website and not sent by e-mail?
    1. Quite simply, we have too many surveys available to be able to send emailed invitations to each one. We will always email you opportunities that seem to be a good fit for you, but we always recommend logging in to your account to see everything that’s available.

Other

  1. How are the users selected who get to test products?
    1. Product testers are chosen based on certain demographic requirements that are set up at the start of the test, which is why you are asked to fill in a short questionairre when registering. For example: Women are most likely to be chosen for make-up tests, while for other tests, we may need testers that live in a particular state or region.
  2. How do you know when we are here and when will we be credited
    1. The webinar software will let me know which registrants have attended. You have already filled out a quick questionairre when you registered with your email and username so I will take those and credit the attendees.
  3. How many current members and how many different countries?
    1. Toluna currently has communities open in 39 countries globally, and our member base includes over 5 million active members, and is growing every day!

Will there be any more webinars?

Yes, we will be holding this same webinar on March 25th, 2pm EST. Register here and earn 750 points for your attendance!

More information and Q&A blogs from past webinar session:

January | December | November | October

Toluna Webinar: Toluna.com | A Beginner’s Guide

Hello members,

tol

Are you interested in joining the Toluna.com community? Perhaps you are already a member and want to learn more. This is the webinar for you! Join our Community Manager as she takes you through all the essentials; from signing up, to creating content, and even tips to earn more points. Earn 750 points just for attending!!

Title: Toluna.com | A Beginner’s Guide

Date: Wednesday March 25, 2015

Time: 02:00 – 02:45 pm EST

  • 11:00am Pacific (Los Angeles)
  • 1:00pm Central (Chicago)
  • 7:00pm GMT (London)

Space is limited.

Reserve your Webinar seat now at:
https://attendee.gotowebinar.com/rt/5334418465706478081

Warning: scam sites pretending to be Toluna

Dear members,

Your safety online is very important to us, and while we take many measures to protect your personal information on Toluna.com, we cannot protect you on external sites.

Recently it has been brought to our attention that the website http://watch-tv-series.to/ has been promoting fake Toluna surveys promising a cash reward or large reward for completing the survey.

We kindly remind all our members that Toluna will never ask you for your personal information outside of the secure Toluna.com. Toluna will also never ask for your credit card details or require you to pay money to sign up on our website or to deliver any rewards.

If you ever have any hesitations about any third party websites that promise Toluna surveys or rewards, please contact the Toluna Team immediately or visit Contact Us.

See you soon on the site,

The Toluna Team

Lucky testers for the Pierre Balmain Lipstick, Mennen Facial Moisturiser, Rimmel Nail Polish and Anti-Age Care Garnier Bio Active revealed!

Dear Members,

Please see the lucky testers for the Pierre Balmain Lipstick, Mennen Facial Moisturiser, Rimmel Nail Polish and Anti-Age Care Garnier Bio Active:

Pierre Balmain Lipstick:

balmain_lipstick

Mennen Facial Moisturiser:

mennen-hydratants

Rimmel Nail Polish:

RIMMEL-vernis

Anti-Age Care Garnier Bio Active:

Garnier_BioActive

Congratulations to the testers and we hope you enjoy the products once they are delivered to your home.

Sincerly,

Toluna Team

Lucky testers for the Colgate Toothbrush Double Action revealed!

Dear Members,

Please see the lucky testers for the Colgate Toothbrush Double Action by clicking here.

Colgate_DoubleAction

Congratulations to the testers and we hope you enjoy the products once they are delivered to your home.

Sincerly,

Toluna Team

Lucky testers for the Febreze Car Deodorizer revealed!

Dear Members,

Please see the lucky testers for the “Febreze Car Deodorizer” by clicking here.

febreze_car

Congratulations to the testers and we hope you enjoy the products once they are delivered to your home.

Sincerely,

Toluna Team

Show your Toluna creativity, and win 15,000 points in #LoveToluna

Hello members,

Show off your creative style and your love for Toluna, in our latest Instagram and Twitter contest: #LoveToluna! As always, there will be two winners who take home 15,000 points each – one selected from Instagram and the other selected from Twitter.

Instagram TolunaLove_EN

To enter, simply:

  • Follow @Toluna on Instagram
  • Spell out “Toluna” creatively, using any material you wish – you can paint it or write it with candy, be as creative as you can! If you have already posted the photo on Instagram, you must re-post the photo
  • Tag your picture with the hashtag #LoveToluna
  • If you enter on Twitter, you must follow @Toluna on Twitter to be eligible

This contest is Instagram & Twitter Exclusive. You must post your photo between February 1 and February 28 to participate.

And we’re proud to announce the January Instagram contest winners of #TolunaFit: @ds_marti from the Instagram entries, and @ciguenho who entered via Twitter.

They will each be winning 15,000 points. Congratulations!

Instagram winner tolunafit

twitter winner tolunafit

Best of luck to those entering #LoveToluna!

See you soon on the site, Instagram or Twitter,

The Toluna Team

*Promotion Rules: Winners will be selected at random by March 5 2015 at 5pm EST and must follow directions of the contest. The member must have a Toluna.com account or be willing to create an account to receive the points.  Points will be awarded to winners within 5 days after the contest has ended and will be uploaded directly to user’s accounts.  The winner will be notified on their Instagram or Twitter entry that they have won. Posts must not contain any language that is obscene, insulting, threatening, abusive, harassing, defamatory, libelous, untrue, misleading or invasive of someone else’s privacy. Toluna reserves the right to review all posts for content, and withhold bonus points from any user violating the rules mentioned above.

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