Problems accessing polls

November 5, 2009 by toluna

Dear Members,

The site is currently experiencing some problems and our technical team is working on resolving the issue.

We hope the site will back to normal soon and we apologise for the inconvenience.

See you soon on the site,

The Toluna Team

The New Philips Azur IonicSteam Iron product test

October 19, 2009 by toluna

Philips Iron Azur

Dear members,

In light of the success of the recent Philips product tests, this week we’re offering a chance to try another Philips product: the new Philips Azur IonicSteam Iron!

It is an innovative way for removing stubborn creases easily and quickly with the minimum of effort!

You can sign up right now for the opportunity to be selected to test this new powerful steam iron!

If you want to discover the new Philips Azur IonicSteam Iron and get more information click here

If you have already used this Philips Iron, share your review!

See you on the site,

The Toluna Team

Postal Strike

October 15, 2009 by toluna

Dear Members,

Unfortunately due to the ongoing Postal Strikes around the UK, the delivery of paper vouchers has been affected.

In many cases, the vouchers have been sent and we kindly ask for your patience. We do ask that members wait at least a further 2 weeks for the vouchers to arrive.

Thanks for your understanding.

See you soon on the site,

The Toluna Team

The new Philips Wake-Up Light: online 8/10/09

October 11, 2009 by toluna

Philips Wakeup light 01

Dear Member,

This week Toluna gives you the opportunity to try the new Philips Wake up light, a new way to wake up in the morning gently and naturally.

Sign up quickly for a chance to test this new generation of Wake-Up Lights!

If you wish to get more information about the new Philips Wake up light click here.

If you have already used the Wake up Light, please share your opinion with us!

See you on the site,

The Toluna Team

New product test: The new Piwapee washable nappy

October 6, 2009 by toluna

Dear Members,

This week Toluna has a new Piwapee product for you to discover! La Mini Coton Bio, a new generation of environmentally friendly washable nappies for your baby:

PIWAPEE couches

Click here to sign up to test these new washable nappies from Piwapee.

If you wish to discover other products from Piwapee click here to visit their website. (Please note this website is only available in French)

If you have already used these washable nappies for your baby, or if you’d just like to comment on this product, please click here to share your opinion!

See you on the site,

The Toluna Team

Site performance issues

September 17, 2009 by toluna

Dear Members,

You may have noticed that the website has been suffering from performance issues recently. Unfortunately, this will last for a few more days; our Technical staff are working on the problem and hope to fix it soon. We apologise for the inconvenience and we thank you for your comprehension and patience.

See you soon on the website,

Avner & the Toluna Team

Change your username- but only once…

August 10, 2009 by toluna

Ever wished you could change your Toluna username? Now you can- but only once. Here’s how to do it:

  • From the navigation menu, select “You / Your account”- this will take you to your login info
  • Enter your new username
  • Click “Submit”
  • You’re done!

Please note that this can only be done ONCE per account, and should only be done if you feel this will help protect your privacy; for example, if you signed up using your email address as your username, changing your username is a good idea- otherwise we would recommend keeping your current username. After all, Toluna is an online community and identities are important!

See you on the site,

Avner & the Toluna Team

Update on voucher delivery times

August 2, 2009 by toluna

We’d like to update you as to the expected delivery dates for reward vouchers:

  • The approximate delivery time for Amazon vouchers (for orders placed before the end of July) is the 10th of August.
  • Halford vouchers ordered before June 15th will be delivered by the 15th of August.
  • Love2Shop vouchers ordered before the end of July will be delivered by the 15th of August as well.

We would like to apologize once again for the delay; we are doing our best to send out the vouchers as quickly as possible and would like to assure you that all vouchers will indeed be delivered as promised.

See you on the site,

Avner & the Toluna Team

Voucher delays

July 29, 2009 by toluna

Dear members,

We are sorry to inform you that due to unforeseen circumstances here at Toluna there is a delay in the delivery of vouchers.

We understand that this is frustrating however we are working to get them to you as soon as possible.

Again, we apologise and thank you for your comprehension,

See you soon on the site

Avner & the Toluna team

Level advancement bonuses

July 29, 2009 by toluna

Dear Members,

Last week, thanks to your mails and opinions, we were able to identify and resolve the technical problem that we have been experiencing in recent months concerning the Level Advancement Bonus.

You will notice that the points have been credited to the accounts of the members concerned.

We thank you for your understanding on this matter.

See you on the site,
Avner and the Toluna team