The Toluna UK Official Blog

Points have been retroactively awarded for opinions of 80 words or more posted between May 26th and June 29th.

See you on the site,
Avner & the Toluna Team

Over the past few weeks we have been dealing with several technical issues that have seriously affected site performance.

The biggest problem was caused by the appearance of duplicate sponsored polls; as a result they appear to our members as polls that have not yet been answered, but after voting on these polls members’ accounts were not credited with points. This issue has been fully resolved; we would like to thank you again for your patience, as we are well aware that this problem has caused our members a lot of grief.

If you still come across polls or opinion topics in French, you may need to reset your browser’s cookies.

IMPORTANT NOTE: after you reset your browser’s cookies you will be required to enter your username and password next time you visit Toluna; the same will apply to any other website that requires that you login.

If you use Firefox, here is what you need to do:

1. From the “Tools” menu, select “Options”
2. Go to the “Privacy” tab
3. Click “Settings”, and make sure “Cookies” are selected in the “Clear private data menu”
4. Click “Clear now”

If you use Internet Explorer 7, here are the steps:

1. From the “Tools” menu, select “Internet Options”
2. Select the “General” tab
3. Click “Delete” in the “Browsing History” section
4. Click “Delete Cookies”

If you use an older version if IE, you can read an explanation on deleting cookies here; if you’d like to learn more about internet cookies, click here.

Another problem that has been taken care of pertains to access to members’ public profiles; some of the profiles were inaccessible, and this problem has been resolved as well.

We’ve created an opinion topic which we have exported to the blog, which you can use as an additional method of communication with Toluna; please let us know if you encounter any additional problems. You can also post your opinion on this topic by clicking here.

See you on the site,

Avner & the Toluna Team

We are happy to announce that the monthly prize draw has been upgraded- each month 20 lucky Toluna members will win prizes worth a total of £5,000!

Here is the list of the prizes that can be won each month:

• 1 grand prize of £2,000 in cash!
• 1 prize of £1,000 in cash
• 1 prize of £500 in cash
• 2 prizes of £150 in cash
• 3 prizes of £100 in gift vouchers
• 12 prizes of £75 gift in vouchers

You can convert 1,500 Toluna points for a prize draw ticket by clicking here; the rules of the prize draw are available here.

See you on the site,
Avner & the Toluna Team

We are happy to announce the addition of 5 new discount partners to Toluna.com!

• Igloo Kids: Convert 7,000 Toluna points and save 10% off your first order of children’s clothes, toys and shoes! To claim your discount simply visit www.iglookids.co.uk and choose your products- at checkout insert your code into the promotional code box.

• Spa Seekers: Convert 10,000 Toluna points and receive £10 OFF Nationwide Pamper Days! Spa Seekers offer the ideal pamper gift solution; a Spa Seekers pamper day can be left open dated, valid for 6 months and you can add your own personalised message.

• Everythingplay.com: Convert 5,000 Toluna points and receive a £5 discount voucher for any purchase over £50! Everythingplay.com offer a wide range of digital products, gadgets, gaming consoles, gifts and other unique products; there’s something for everyone’s playtime at everythingplay.com!

• My Digital Photo Frames: Convert 3,000 Toluna points and receive a £5 discount voucher for any purchase over £60! MyDigitalPhotoFrames.com is a specialist Digital Photo Frame website showcasing the latest technology in Digital Photo Frames and accessories.

• Eshop Mega Store: Convert 1,000 Toluna points and receive free worldwide shipping on all orders over £50! EshopMegaStore.com offers a wide range of products at unbelievable prices, including gadgets, gifts, memory and lots more.

To order any of these vouchers simply head to the Reward Partners Page; you can read more about these new partners by clicking the “Learn More” link next to each listing or by visiting their websites.
Enjoy!

See you on the site,
Avner & the Toluna Team

The old Quick Tour has been replaced by a brand new comprehensive tutorial with video! The new tutorial is a must for new Toluna members but is highly recommended for experienced members as well. The new tutorial covers, amongst other things, the following topics:

• Choosing between a poll and an Opinion Topic
• General content creation tips
• Poll and Opinion Topic guidelines
• Opinion writing guidelines- how to get more usefulness votes
• Guide to personal options and settings

You can access the tutorial by clicking here, or simply click the link located at the footer of Toluna.com.

See you on the site,
Avner & the Toluna Team

As many of you have noticed, we are still dealing with a few serious server and site related issues. As a result, many of you have encountered problems when attempting to log in to Toluna or when attempting to post an opinion.

In addition, some of the sponsored polls have been reset; as a result they appear to our members as polls that have not yet been answered, but after voting on these polls members’ accounts were not credited with points. This is a technical glitch and we are working to resolve it as quickly as possible; in the meantime we would like to assure you that these are not fake polls.

These issues should be resolved shortly; we apologize for these temporary problems and will do everything in our power to fix them as quickly as possible.

Once again, thanks for your patience and understanding.

See you on the site,
Avner & the Toluna Team