Vouchers Update for M&S,Boots, New Look, and Pizza Hut in the UK and Ireland


Dear  Members,

For a temporary period our reward vouchers from Boots, New Look, Pizza Hut, and Marks and Spencer’s will not be available in the UK and Ireland for reasons beyond Toluna’s control. However, vouchers by these providers will be available while our stocks last. Once a solution has been found we will be providing vouchers for these outlets once again.

Don’t hesitate to send us your feedback or to share your ideas.

The Toluna Team

Arcadia Vouchers Update

Dear Members,

As mentioned previously here, we will now be offering electronic Arcadia vouchers and today we would like to give you a quick update about this.

Arcadia electronic vouchers can be used in store and you can use multiple vouchers in one transaction. This last part is important because, if you request a £15 voucher, you will receive two: 5£ + £10. Unfortunately Arcadia is unable to provide one single voucher of £15, reason why we will credit two codes to your account.


To learn more on how to find your rewards, please follow this tutorial: http://tolu.na/l/Rg58Zwi

You can also find other Toluna Tutorials here.

Thank you for reading and see you soon on Toluna.com.

The Toluna Team


Toluna and Data Processing

Dear members,

We at Toluna believe that every opinion counts, so we help companies anywhere in the world make clear business decisions by bringing brands and people together via the world’s largest social voting community.
We would like to take a few minutes to give you more insight into our business model and how we generally use the data we collect.

What is Toluna’s business?
Toluna invites thousands of members to answer surveys everyday on a wide array of subjects. The purpose of these surveys is to collect your opinions about the products and services of large consumer brands, your habits as a consumer, or about the world you live in. Your opinion will have a direct impact on companies and how they market, distribute or advertise new products and services to consumers like you.

Why does Toluna ask for personal information such as name and address?
We ask for personal information such as your name, address, gender, birthday and employment status to better match you with the appropriate market research projects. This information is also used for the purposes of incentive fulfillment so that we may send your reward to the appropriate recipient address.

Other personal information that you may be asked to provide to us is solely for the purpose of building and operating a worldwide proprietary database of panelists, in order to conduct market research studies on that basis.

Why does Toluna ask so many questions in surveys?
This is because some surveys are looking for a very specific group of people who meet a very narrow set of demographic criteria. Sometimes, determining whether someone qualifies for a survey takes just a few questions, other times it may take more questions.

Why does Toluna keep asking the same questions in almost every survey?
Toluna’s profiling process is continuous — the objective being to have broad and current attributes on each member. Our clients make marketing decisions based on responses from our members in their surveys so we must implement strict quality controls to make sure you are part of the target the client is looking for. The questions we ask at the beginning of each survey may seem repetitive but are necessary to ensure the integrity of the survey sample.

Who are Toluna’s clients? What do they want?
Our clients include market research agencies, large corporations, brands, public organizations, PR agencies and even individuals. Their interests cover all industry sectors, but they are all looking to get honest opinions on their products and services or to understand consumer motivations and habits. The results of our surveys help our clients to better understand consumers’ needs in order to make their products, services or advertising more relevant.

How does Toluna use the data we collect?
Toluna takes strict measures to ensure every aspect of your information is kept secure. Toluna only provides information to clients in an anonymized and aggregated form to its clients for use in market research and for the client’s own internal purposes. Toluna does not use Direct Marketing and will never share your data with telemarketers or ad agencies for promotion and targeting purposes.

You have the right to gain access to your data and correct it. In order to access this data you may either log into your Toluna account or contact us at privacyna@toluna.com. For more information on how to access, update or delete your personal data on Toluna please read our Privacy Policy.

What happens to my answers when I don’t qualify for a survey?
When you do not qualify for a survey, your responses cannot be used in the final research findings, and therefore are never transferred to our clients. Likewise, Toluna will never use or transfer these responses for internal use. As the information you entered cannot be used for our client’s research, most times no reward will be issued for an incomplete study.

We hope that this post answered some common questions about Toluna. For more information, check out our FAQs, or for account questions, contact our support team.

See you soon,

The Toluna Team

Arcadia Vouchers to Become Electronic

Dear Members,

As we work to improve the Toluna community and offer you the best rewards we can, we are pleased to announce that we will now be offering electronic Arcadia vouchers.

If you are worried this change might cause your request to be canceled, please be assured this will not happen. However, all members who have requested an Arcadia voucher after May 1st will already receive the new electronic version.

This change means that, from now on, rather than receiving your voucher by post, you will receive a code that will be made available on your Toluna account. To learn more on how to find your rewards, please follow this tutorial: http://tolu.na/l/Rg58Zwi

You can also find other Toluna Tutorials here.

Thank you for reading and see you soon on Toluna.com.

The Toluna Team


Get Your first Uber Ride For Free With Toluna

Get a reliable ride in minutes with the Uber app

Simply sign up with the code TOLUNAUK at Uber.com/app*

The first ride is free up to £15

*Uber is available only in the following cities: London, Liverpool, Manchester, Cardiff, Southampton, Bristol, Edinburg, Glasgow, Newcastle, Sunderland, Portsmouth, Leicester, Sunderland, Birmingham, Leeds, Nottingham and Belfast

Happy travels,

The Toluna Team

Tesco Vouchers – Important Update

Dear Members,

We have, unfortunately, recently experienced some delays in providing Tesco digital vouchers, due to an issue with our partner. As a temporary solution, we have decided to deactivate this reward from our Rewards section. We will try to re-activate it as soon as this issue is solved.

We apologize for the inconvenience that this might have caused.

Thank you for your understanding and patience.

The Toluna Team


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