Keep getting logged out while voting?

We have recently received many support requests regarding involuntary logouts that have been happening while browsing Toluna. This can be very annoying, and of course it causes a problem if you’re voting on sponsored polls; once you’ve been accidentally logged out you are no longer awarded points for your vote.

This has been happening because of a problem with our cookies (if you’d like to learn more about internet cookies click here). We have made the necessary modifications, but for them to take place you will need to log out of the site once, then log in again; this will replace your old cookie with a new one and will permanently solve the problem.

See you on the site!
Avner & the Toluna Team

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