Usefulness votes explained

There has been a lot of discussion recently about the use of usefulness votes, especially negative usefulness votes; and since usefulness votes are going to be an important part of the new points system which will be launched soon, I thought it would be a good idea to elaborate a little and explain how and when usefulness votes should be used.

The idea is simple; usefulness votes are intended to be used as a tool which measures the quality of an opinion left on a topic; in no way are usefulness votes meant to be used as a way to express your agreement or disagreement with an opinion.

So if you come across a well written opinion, one which you feel advances the discussion and sheds new light on the opinion topic, you should give it a positive usefulness vote, even if you happen to disagree with it- to paraphrase Voltaire, I do not agree with what you have to say, but I’ll give you a usefulness vote anyway…

Let’s look at an example of when a negative usefulness vote should be cast; opinions such as “I don’t know” or “I’m not familiar with the topic” do not provide any information and you should consider giving them negative votes. You should also adopt this as a rule when leaving your own opinion; if you have nothing to say, simply don’t…

See you on the site,

Avner & the Toluna Team

3 responses to “Usefulness votes explained”

  1. Anonymous says :

    It’s a nice idea, but people will ALWAYS mark opinions “Not Useful” simply because they do not agree. I think Toluna have made a big mistake with this new system and it will lead to users not getting their hard earned points and leaving in droves.

  2. krustybiker says :

    I think Anonymous is right. I have had several NU’s simply because my opinion differs from others. Although there are several people who underfsdtand the system, there are more who don’t. I can understand the concept, but feel it could backfire on members. I hope I’m wrong!

  3. dawndelyse says :

    Perhaps it would be better to omit the “Not Useful” box and just leave it at “Useful”because I have noticed that when I write an articulate or or relevant opinion on a topic, I get Not Useful marks. Many people see Toluna as a Chat room and get quite disgruntled when others respond with a well thought out response rather than a conversation about their love lives or with “Yes”, “No” or “Dunno” answers. It might be better to have the 5 stars system to rate an opinion (just as Amazon do on their comments site).

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