A Social Rewards clarification and updates on site glitches
Just a short post to update you on some of the glitches and also to clarify an issue which seems to have caused a great deal of concern:
- 1. Missing points: most members’ points balance has been restored. If you are still missing some points, please be patient; they haven’t disappeared and should show up on your account shortly.
- 2. Social Rewards level: some of our existing members have written to complain that they are ranked as New members instead of Novice. This is an error which will be corrected shortly. As was previously explained, all existing members start at the Novice level. If you have been assigned a higher to a higher level, this is an error as well and will soon be fixed.
- 3. Member ratings: I want to stress once again that rating another member does not affect their Social Rewards level in any way, positive or negative. It is intended as just another way of providing feedback and showing your appreciation for other members.
See you on the site,
Avner & the Toluna Team