Problems creating a poll or topic? Maybe not…
As many of you have no doubt noticed, there are many duplicate polls and opinion topics on the site. This happens because sometimes when members finish the poll or topic creation process and click “Submit” they receive an error message instead of being redirected to the completed poll / topic page. However, this does not necessarily mean that your poll or topic have not been created; it is highly recommended that you check before repeating the process. You can check by accessing your public profile or by selecting “Your polls” or “Your opinions” from the main navigation menu. Not only will this spare you the need to recreate your poll or topic, it will also make sure that you do not lose any votes or opinions as a result of other members voting or posting opinions on different copies of the same poll or topic. Remember, this can also have an impact on points you earn through Social Rewards.
We are doing our best to fix this problem as quickly as possible; it is important to understand that pinpointing and fixing problems of this nature on a website as large and complex as Toluna can take some time, and so we thank you for your understanding and patience.
See you on the site,
Avner & the Toluna Team