Sponsored Polls and Content Popularity Bonuses

As many of you have noticed, there have been problems accessing the sponsored polls over the past few days, and some of the content popularity bonuses for polls and topics were not awarded as well.

Some of you encountered an error message when attempting to access the sponsored polls; this happened simply because you had already answered all of the sponsored polls available at the time. In addition, there have been delays in crediting the sponsored polls; rest assured that we are doing our best to get to the bottom of this problem as quickly as possible.

Another problem has to do with the content popularity bonuses (for more info on Toluna’s Social Rewards please visit our Tutorial). This problem has been resolved but unfortunately, due to technical restrictions, we are unable to retroactively award these points. We apologize for this and would like to once again express our appreciation for the time and effort our members put into creating and responding to polls and opinion topics; we will do everything in our power to ensure this does not happen again.

See you on the site,

Avner & the Toluna Team

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One response to “Sponsored Polls and Content Popularity Bonuses”

  1. easy-learn-it says :

    How long will it take to fix theproblems with the surveys? They must be the lifeblood of Toluna. It is very frustrating when you have a few minutes to try do a few of the sponsored polls only to get an error message or to respond to an emailed link and half way through the survey it all goes pearshaped. There does not seem to be any response to the emails we send when this happens.

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