Toluna Facts every member should know
The helpdesk team often receives the same questions by email.
Let’s take the time to answer the most common inquiries:
- Why do I never qualify for surveys?
- How much time does it take to receive points after qualifying for surveys
- Do points expire? If yes, after how long?*
- How long does it take to receive the reward I ordered?
The Toluna Team
Please note – In the UK, South Africa and Ireland, points expire after 16 MONTHS.